Personal data privacy policy

1. Introduction

1.1. Welcome to the GGCHARGING.COM platform (including the GGCHARGING.COM website and mobile application) operated by GG Charging Joint Stock Company. GGCHARGING.COM strictly adheres to its obligations related to information security under the provisions on personal information protection of Vietnamese law (“Decree No. 13/2023/ND-CP of the Government”) and is committed to respecting the privacy and concerns of all users regarding our website and mobile application (“Platform”) (collectively, the platforms and services we provide as described on our platform are referred to as "services"). Users are those who register an account with us to use the services, including both buyers and sellers (Agents) (collectively referred to as “Users,” “you,” or “your”). We recognize the importance of the personal data that you have entrusted to us and believe that we have a responsibility to properly manage, protect, and process your personal data. This privacy policy ("Privacy Policy" or "Policy") is designed to help you understand how we collect, use, disclose, and/or process personal data that you have provided to us and/or that we hold about you, whether now or in the future, and to help you make informed decisions before providing us with any of your personal data.

1.2. "Personal Data" means data, whether true or not, about an individual who can be identified either from that data alone or from that data and other information which an organization has or is likely to have access to. Common examples of personal data include names, identification numbers, and contact information.

1.3. By using the services, registering for an account with us, or accessing our platform, you acknowledge and agree that you accept the methods, requirements, and/or policies described in this Privacy Policy, and you hereby consent to us collecting, using, disclosing, and/or processing your personal data as described herein. Should we change our Privacy Policy, including by posting those changes or the revised Privacy Policy on our platform, your continued use of the services or platform, including transactions made by you, will be deemed as your acknowledgment and acceptance of the changes in this Privacy Policy.

1.4. This Policy applies in conjunction with any other notices, contractual clauses, consent clauses, and other applicable terms and conditions regarding the collection, storage, use, disclosure, and/or processing of your personal data by us and is not intended to override those notices or terms unless expressly stated otherwise by us.

1.5. This Policy applies to both sellers (Agents) and buyers using the services unless otherwise specified.

2. When GGCHARGING.COM Collects Personal Data

We may collect your personal data when:

You register and/or use our services or platform, or open an account with us.
You submit any form, including applications or other forms related to our products and services, online or otherwise.
You enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our products and services.
You interact with us through phone calls (which may be recorded), letters, fax, face-to-face meetings, social media, live chat, and emails.
You use our electronic services or interact with us via our website, platform, or our services. This includes using cookies we may deploy when you interact with our website or platform.
You grant permission on your device to share information with our application or platform.
You link your GGCHARGING.COM account with your social media account or other external accounts, or use other social media features, in accordance with the provider’s policies.
You conduct transactions through our services, such as placing orders or accepting orders from buyers.
You provide feedback or submit a complaint to us.
You register for a contest.
You submit your personal data to us for any reason; and/or when you perform other activities on our platform.

These instances are not exhaustive and serve as common examples of when your personal data may be collected.

2.2. We may collect your information from you, our affiliates, third parties, and other sources, including but not limited to business partners (e.g., payment providers), credit rating agencies, marketing service providers, public data sources, and government data sources.
2.3. In some cases, you may provide us with personal data about other individuals (e.g., family members, friends, or other contacts). If you provide us with their personal data, you represent and warrant that you have obtained their consent for us to process their personal data in accordance with this Policy.

3. What Personal Data GGCHARGING.COM Collects

3.1. Unless otherwise specified in this Policy, GGCHARGING.COM may collect both basic and sensitive personal data (as defined by Decree 13/2023/ND-CP on personal data protection), including but not limited to:

1. Name
2. Email address
3. Date of birth
4. Nationality
5. Place of birth
6. Residential address
7. Contact address
8. Bank account and payment/transaction information
9. Phone number
10. Gender
11. Job title
12. Information sent by or related to devices used to access our services or platform
13. Network information, including contact lists shared on your device, and people and accounts you interact with
14. Photos or audio or video
15. Government-issued identification or other information for legal assessments, customer identification, verification, and/or fraud prevention
16. Communications or media data, such as your marketing preferences, contact preferences, and communication history with us and our service providers
17. Usage and transaction information, including search history, transaction details, advertisements, and content interactions
18. Location data
19. Any other information about the user when the user logs in to use our services or platform and uses our services or platform
20. Aggregated data about the content users consume.

3.2. You agree not to provide us with inaccurate or misleading information and agree to notify us of any inaccuracies or changes to your information. We reserve the right to request further documentation to verify the information provided by you.
3.3. If you log in to use our platforms using your social media account (“Social Media Account”), link your account with your Social Media Account, or use any GGCHARGING.COM social media features, we may access information about you that you have provided voluntarily to the provider of your Social Media Account according to their policies, and we will manage, process, and use such personal data in accordance with this Policy at all times.
3.4. If you do not want us to collect the aforementioned information/personal data, you may opt-out at any time by giving written notice to our customer support. However, please note that opting out or withdrawing consent for us to collect, use, or process your personal data may affect your use of our services and platform. For instance, location-based services will not function if you do not permit the application to access your location.

4. COLLECT OTHER DATA

4.1 As with most websites and mobile applications, your device sends information which may include data about you, which is recorded by a web server when you use the website or platform. our platform. This information typically includes but is not limited to IP address, computer/mobile device operating system, browser type, mobile device type, mobile device characteristics, device identifier unified device identifier (UDID) or mobile equipment identifier (MEID) of your mobile device, the reference address of the Website (if any), the pages you have visited on the website or our mobile applications and access times and sometimes "cookies" (which can be disabled using your browser preferences) to help the website remember your last visit. Customers. If you log in, this information is linked to your personal account. This information is also included in anonymous statistics to help us understand how visitors use our Website.4.2 Our mobile applications may collect accurate information about the address of your mobile device using technologies such as GPS, Wi-Fi, etc. We collect, use, and disclose and/or process this information for one or more purposes including but not limited to providing services based on the location you request or delivering relevant content to you based on your location. your location or allow you to share your location with other users as part of the services provided by our mobile applications. For most mobile devices, you can revoke your consent for us to collect this information based on your location through the settings on your device. If you have any questions about how to disable location services on your mobile device, please contact your mobile device service provider or device manufacturer. guest.
4.3. Such as when you view pages on our website or mobile application, when you view content and advertisements and access other software on our platform or through the service, information information that may be sent to us (including, without limitation, IP address, operating system, ...); but, instead of page views, your device sends us information about the content, ads viewed and/or software installed by the services and platforms and when.

5. COOKIES

5.1. From time to time we or our authorized service providers and advertising partners may use "cookies" or other features to allow us or third parties to collect or share information relating to your use of our services or platforms. These features will help us improve the Site or platform and the services we offer, help us propose new services and features, and/or allow us and our partners to advertise Our website provides more relevant content to you. "Cookies" are identifiers stored on your computer or mobile device that store data about your computer or device, how and when services or platforms are used or used. accessed, by how many people and to track activities within our Website or platforms. We may link cookie information with personal data. Cookies also link to information about what you have chosen to shop and the web pages you have viewed. This information is used to track shopping carts, to deliver content tailored to your interests, to allow advertising service partners to provide advertising services on sites through the network. Internet and to perform data analysis and or monitor service usage
5.2. You can refuse the use of cookies by selecting the appropriate settings on your browser or device. However, please note that if you do this you may not be able to use the full functionality of the Website or our platform or services.

6. HOW DOES GGCHARGING.COM USE THE INFORMATION YOU PROVIDE TO GGCHARGING.COM?

6.1. We may collect, use, disclose and/or process your personal data for the following purposes:

1. To review and/or process your applications/transactions with us or your transactions or correspondence with third parties through the services;
2. To administer, operate, provide and/or manage your use of and/or access to our services and platforms (including your preferences), as well as the relationship and your user account with us;
3. To respond, process, resolve or complete a transaction and/or fulfill your requests for certain products and services and notify you of service issues and other issues. unusual account activity;
4. To enforce our Terms of Service or any applicable end user license agreement;
5. To protect personal safety and the rights, property or safety of others;
6. For identification, verification, legal assessment or customer identification purposes;
7. To evaluate and make decisions regarding your credit card and risks, if any;
8. To maintain and manage any software updates and/or other updates and support that may be required from time to time to ensure the smooth operation of our services;
9. To deal with or facilitate customer service, carry out your instructions, resolve or respond to any inquiries submitted by (or intended to be submitted by) you or on your behalf guest;
10. To contact you or communicate with you by telephone, text message and/or fax message, email and/or mail or otherwise for administrative and/or relationship management purposes with us or your use of our services, for example in communicating administrative information to you relating to our services. You acknowledge and agree that such communications from us may be by way of mailings, documents or notices to you, which may include disclosure of certain personal data about You to provide those documents as well as on the packaging/envelope;
11. To conduct research, analysis and development activities (including but not limited to data analysis, surveys, product and service development and/or characterization), to analyze how you you use our services, to recommend products and/or services of your interest, to improve our services or products and/or to improve customer experience of you;
12. To enable audits and other surveys to, among other things, validate the size and composition of our target audience, and understand their experiences with GGCHARGING.COM's services;
13. For marketing and advertising purposes, in this case, to send you through various means and methods of communication, marketing and promotional information and materials relating to the products and/or services (including, but not limited to products and/or services of third parties with which GGCHARGING.COM may partner or affiliate) that GGCHARGING.COM (and/or its affiliates or companies) related) may sell, market or promote, whether such products or services exist now or are created in the future. You can unsubscribe from marketing communications at any time by using the unsubscribe function within the electronic marketing materials. We may use your contact details to send newsletters and/or communications materials from us or from our related companies;
14. To provide frequent flyer, partner and bonus programs and incentives, as well as marketing campaigns.
15. To respond to legal proceedings or to comply with or as required by applicable law, and requests of any competent public authority or jurisdiction or as we do so, a good faith belief that disclosure is necessary, including, without limitation, to satisfy the requirements to meet the disclosure requirements required by any law binding on GGCHARGING.COM or GGCHARGING.COM's related companies or affiliates (including, where applicable, the display of your name, contact details and company details);
16. To compile statistical and research data to meet internal or regulatory reporting and/or record maintenance requirements;
17. To carry out inquiry and verification processes or other screening activities (including but not limited to background checks) to comply with obligations under any law or regulatory authority or regulatory requirements. our risk control procedures, which may be required by law or may have been adopted by us;
18. To test our services or the operations of GGCHARGING.COM
19. To prevent or investigate any actual or suspected violations of our Terms of Service, fraud, illegal acts, omissions or misconduct, whether relating to your use of our services or any matter arising from your relationship with us;
20. To respond to any actual threats or claims asserted against GGCHARGING.COM or other claims regarding content in violation of third parties' regulations;
21. To store, server, back up (whether for disaster recovery or other purposes) your personal data;
22. To process and/or facilitate a business asset transaction or a potential business asset transaction, where such transaction involves GGCHARGING.COM as a party or involves only one company or affiliate of GGCHARGING.COM as a party to or related to GGCHARGING.COM and/or any one or more companies or affiliates of GGCHARGING.COM as party(s), and there may be other third party entities involved in such transactions. "Business asset transaction" means the purchase, sale, lease, merger, consolidation or any other acquisition, disposal or financing of an entity or part of an entity or of any business or assets of an organization;
23. Any purpose that we notify you of at the time of asking for your consent. (collectively, “Purposes”)

6.2. You acknowledge, authorize and agree that we may access, store, process and disclose your account information and content if required to do so by law or by court order. or by any governmental or regulatory authority with jurisdiction over GGCHARGING.COM or its affiliates or where GGCHARGING.COM reasonably believes that access, storage or disclosure it is necessary and justifiable to: (a) comply with legal process; (b) comply with requests from any governmental or regulatory authority having jurisdiction over GGCHARGING.COM or its relevant affiliates; (c) enforce our Terms of Service or this Privacy Policy; (d) respond to any claims whether threatened or actual against GGCHARGING.COM or its related affiliates or other claims that any content violates any party's rights Tuesday; (e) respond to your requests for customer service; or (f) protect the rights, property or personal safety of GGCHARGING.COM or its related affiliates, users and/or the public.
6.3. As the purposes for which we will/may collect, use, disclose or process your personal data depend on the circumstances at hand, which purposes may not appear above. However, we will inform you of such other purpose at the time of obtaining your consent, unless the applicable data processing without your consent is permitted under the provisions of provisions of law on protecting the confidentiality of personal information or according to legal regulations.

7. HOW DOES GGCHARGING.COM PROTECT AND STORE CUSTOMER INFORMATION?

7.1. We implement various security measures and strive to ensure the safety of your personal data on our systems. User personal data is stored behind secure networks and can only be accessed by certain employees with special access rights to our systems. However, there certainly cannot be a guarantee of absolute security.
7.2. We will maintain personal data in accordance with the laws on the protection of personal information confidentiality and/or other applicable laws. That is, we will destroy or delete identifying information from your personal data when we receive your request in accordance with the provisions of applicable Privacy Laws or when we have reasonable grounds to determine that (a) the storage of that personal data no longer serves the purpose for which that personal data was collected; (b) retention is no longer necessary for any legal or business purpose and (c) there are no other legitimate interests in continuing to retain the personal data. If you stop using our websites or platforms, or your rights to use the platforms and/or services are terminated or cancelled, we may continue to store, use and /or disclose your personal data in accordance with this Privacy Policy and our obligations under the laws on the protection of personal information confidentiality. Subject to legal regulations, we may securely destroy your personal data without prior notice to you.
7.3. We reserve the right to refuse to delete or destroy data in case your request does not comply with the provisions of the current Privacy Law, or although appropriate, in cases where we are not allowed to delete or destroy data. canceled according to the provisions of current Privacy Law.

8. DOES GGCHARGING.COM DISCLOSE INFORMATION COLLECTED FROM VISITORS?

8.1 In the course of conducting our business, we will/may need to use, process, disclose and/or transfer your personal data to third party service providers, our agents and/or affiliates or related companies, and/or other third parties that may be located in Vietnam or outside Vietnam, for one or more of the above purposes, and the disclosure This roadmap will be implemented in accordance with the order and regulations of current law. Such third party service providers, agents and/or affiliates or related companies and/or other third parties will process your personal data on or on our behalf. or vice versa, for one or more of the above purposes. We strive to ensure that our third parties and affiliated companies keep your personal data secure from unauthorized access, collection, use, disclosure, processing or same risks and only retain your personal data for as long as your personal data remains necessary for the above purposes such third parties include:

1. Our parent company, subsidiaries, affiliates and related companies;
2. The seller (agent) or buyer with whom you have transacted or interacted on the website or platform or in connection with your use of the service for the purposes stated above;
3. Other users of our website or platform for one or more of the purposes set out above;
4. Contractors, agents, service providers and other third parties we engage to support or supplement our business operations. These parties include, but are not limited to, those who provide administrative or other services to us such as postal companies, telecommunications companies, advertising and media partners, information technology companies, e-commerce organizations, and data centers;
5. Government agencies or regulatory bodies having jurisdiction over GGCHARGING.COM or as otherwise permitted under Section 6.2;
6. Buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or sale or transfer of any or all of the assets of GGCHARGING.COM, whether the matter is ongoing out of or in bankruptcy, liquidation or similar proceedings in which personal data GGCHARGING.COM holds about our users is among the transferred assets; or to a counterparty in a business asset transaction in which GGCHARGING.COM or any of its affiliates or related companies is involved in the transaction;
7. Third parties to whom we disclose information for one of the purposes and who in turn will collect and process your personal data for one or more purposes.

8.2. We may share information including statistical and demographic information about our users as well as information about our users' use of our services with our advertising and programming service partners. We will also share statistical and demographic information about our users and their use of the services with our advertising partners and third parties who provide advertising and re-advertising services. , and/or programming.
8.3. For the avoidance of doubt, where the provisions of privacy laws or other applicable laws permit an organization such as us to collect, use or disclose data your personal information without your consent, such permission by law will continue to apply. In accordance with the above regulations and in accordance with applicable laws, we may use your personal data for recognized legal bases, including compliance with our obligations our legal obligations, to perform our contract with you, to achieve our legitimate interests and reasons for using that data which outweigh any prejudice to data protection rights yours or where necessary in connection with a legal requirement.
8.4. Third parties may illegally intercept or access personal data submitted to or available on the website, technologies may not function correctly or not as intended, or someone may gain access. , abuse or misuse of information through no fault of ours. However, we will implement reasonable security measures to protect your personal data in accordance with the provisions of law on protecting the confidentiality of personal information; However, absolute security cannot be guaranteed, such as in the case of unauthorized disclosure arising from malicious hacking or sophisticated attacks by bad actors through no fault of ours.
8.5. GGCHARGING.COM allows you to share videos from YouTube in the GGCHARGING.COM Livestream feature (“YouTube Content”). Technically, GGCHARGING.COM uses YouTube's own YouTube API feature. By sharing YouTube Content, you hereby agree to be governed by YouTube's Privacy Policy (http://www.google.com/policies/privacy).
8.6. As set forth in the GGCHARGING.COM Terms of Service, Users (including any employees, agents, representatives or any other parties acting for such User or on behalf of such User) possesses personal data of other Users through the use of the Service (“Data Receiving Party”) hereby agrees that it will (i) comply with the provisions of data protection law individuals relating to these data, including any collection, processing, storage and transfer of these data; (ii) allow GGCHARGING.COM or the User whose personal data of the Receiving Party was collected (“Disclosing Party”) to delete his or her data collected from the Receiving Party's database data; and (iii) permit GGCHARGING.COM or the Disclosing Party to review the content collected with respect to them by the Data Receiving Party, in each case (ii) and (iii) above, in accordance with comply with and as required by relevant legal provisions.
8.7. Notwithstanding anything contained herein, Seller (including any employee, agent, representative or any other party acting for such User or on behalf of such User) shall comply with relevant legal provisions and, in relation to any User's personal data received from GGCHARGING.COM, (i) no use of such Buyer's personal data is permitted except when reasonably necessary to respond to Buyer's requests and to effect the response, processing, settlement or completion of transactions without Buyer's prior written consent and GGCHARGING.COM; (ii) must stop communicating with Buyers using this information outside of the GGCHARGING.COM website or platform; (iii) shall not disclose such Buyer's personal data to any unauthorized third party without the prior written consent of the Buyer and GGCHARGING.COM; (iv) must take appropriate security measures to protect each GGCHARGING.COM user's personal data in their possession, retaining this data only as long as necessary for the purposes in above and in accordance with the provisions of personal data protection law, and delete or return this data to GGCHARGING.COM upon request from GGCHARGING.COM or as soon as possible upon completion of the transaction. ; and (v) notify GGCHARGING.COM Customer Support at [email protected] in the event of a potential data breach or other loss of this user's data.

9. INFORMATION ABOUT CHILDREN

Our services are not intended for children under 13 years of age. We do not knowingly collect or maintain any personal data or non-personally identifiable information from anyone under the age of 13, nor any part of our platform or other services. for children under 13 years old. Parents or guardians of children under 13 years old please supervise and ensure that personal information of children under 13 years old in their care is not posted to GGCHARGING.COM. In case personal information of children under 13 years old under your guardianship is provided to GGCHARGING.COM, the parent or guardian who consents to the processing of information of children under 13 years of age has concerned, and agree to be governed by this Policy on behalf of the ward. We will close any accounts used solely by such children and will remove and/or delete any personal data that we believe has been submitted by any children under 13 year old.

10. INFORMATION COLLECTED BY THIRD PARTIES

10.1. Our Platform uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, which are text files on your device, to help the platform analyze how users use our platform. The information generated by the cookie about your use of the platform (including your IP address) will be sent to and stored by Google on servers in the United States. Google will use this information to evaluate your use of our platform, compile reports on website activity for website operators and provide other services related to website activity. web and Internet use. Google may also send this information to third parties where this is required by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
10.2. We, and third parties, may from time to time make available new versions of website interfaces, software application downloads for your use by the platform or through the services. These applications may privately access, and allow a third party to view, your identifiable information, such as your name, your user ID, your device's IP Address or other information. other information such as the game you are playing during any particular session, and any cookies you may have previously installed or that have been set for you by a software application or website. third party websites. In addition, these applications may require you to provide additional information directly to third parties. Third party products or services provided through these applications are not owned or controlled by GGCHARGING.COM. You should read the terms and other policies published by those third parties on their websites or elsewhere.
10.3 We appoint Onamae.com (GMO Internet Inc) as the foreign registrar to provide international domain name services. Therefore, Onamae will/may also collect the information you provide for similar purposes according to section 6 of this policy.

11. EXCLUSIONS OF CONFIDENTIALITY OBLIGATIONS AND THIRD PARTY WEBSITES

11.1. WE DO NOT GUARANTEE THE SECURITY OF YOUR PERSONAL DATA AND/OR OTHER INFORMATION THAT YOU PROVIDE ON THIRD PARTY WEBSITES. We implement various security measures to maintain the safety of your personal data in our possession or control. Your personal data is stored behind secure networks and can only be accessed by a limited number of individuals who have special access rights to our systems, and who have requested confidentiality. that personal data. When you place an order or access your personal data, we recommend using a secure server. All personal data or personal information you provide will be encrypted into our databases for access only as described above.
11.2. In order to provide you with added value, we may choose various third-party websites or applications or services to link to, and frame within the platform. We may also enter into co-marketing and other relationships to provide e-commerce and other services and features to our visitors. These linked sites have their own and independent privacy policies and security measures. Even if that third party is affiliated with us, we do not control these linked websites/applications/services, each of which has its own privacy and data collection practices. separate and independent data from us. Data collected by our co-marketing partners or third party websites/applications/services (even if provided on or through our platform) may not be used by us. I access and/or retain.
11.3. We therefore accept no responsibility or liability for the content, privacy practices (or lack thereof) and practices of these linked websites/applications/services . These linked websites/applications/services are for your convenience only and therefore you access them at your own risk. Nonetheless, we seek to protect the integrity of our platform and the links placed on each such site and therefore we welcome feedback on these linked sites (including including if a particular website is down).

12. WILL GGCHARGING.COM TRANSFER YOUR INFORMATION ABROAD?

Your personal information and/or data may be transferred abroad, stored or processed outside your country for one or more purposes. GGCHARGING.COM will only transfer your personal data abroad in accordance with the provisions of law on personal data protection.

13. YOU MAY WITHDRAW CONSENT, REQUEST RESTRICTION OF PROCESSING, OBJECT TO PROCESSING, REQUEST PROVISION OF PERSONAL DATA, ACCESS OR CORRECTION OF THE INFORMATION YOU HAVE PROVIDED TO US BY HOW?

13.1. Withdrawal of Consent, Request for restriction, object to data processing

13.1.1 You can withdraw your consent, request restriction, object to the collection, processing, use and/or disclosure of your personal data that we hold or control by sending an email to our customer support department at email address [email protected], and we will process these requests in accordance with the Privacy Policy as well as relevant legal regulations. mandarin. However, your withdrawal of consent, request for restriction, or objection to the processing of your personal data may mean that we will not be able to continue to provide services to you and We may need to end your existing relationship and/or the contract you have with Us.
13.1.2 When you share content on YouTube, in addition to withdrawing your consent by sending us an email in accordance with Clause 13.1.1, you may also withdraw your consent by sending us an email in accordance with Clause 13.1.1. GGCHARGING.COM accesses your personal data through Google's security settings page at https://security.google.com/settings/security/permissions.

13.2. Request to provide Personal Data

13.2.1. You have the right to request us to provide you with your Personal Data by sending a request to our customer support department at [email protected]. You also have the right to request us to provide your Personal Data to other organizations and individuals or of other organizations and individuals to you provided that you have provided proper authorization. regulations or other documents proving the data subject's consent according to the provisions of law.
13.2.2. Your request will only be considered valid and accepted for processing when it has all the necessary information and uses the correct form according to the provisions of Decree 13/2023/ND-CP of the current Government. .
13.2.3. We may charge you a reasonable fee for dealing with and processing your request for personal data. If we do charge a fee, we will provide you with a written fee estimate depending on each individual case.
13.2.4. In case your request is valid according to the law and we are allowed to provide the data, we will notify you through appropriate communication methods in time. , location, form of providing personal data, costs (if any), method, payment term (if any) and we will provide personal data in accordance with this notice and procedures other as prescribed by law.
13.2.5. Please note that we are not required to respond to or resolve your request for Personal Data unless you have agreed to pay the notification fee set out in Article 13.2.4 above.
13.2.6. We reserve the right to refuse to provide your personal data in accordance with the provisions of law on the protection of confidentiality of personal information, in cases where such laws require and/or allow an organization to refuse refuse to provide personal data in such cases.

13.3. Request access to or correction of personal data

13.3.1. If you have registered an account with us, you may personally access and/or correct your personal data that we hold or control through the Account Settings page on the Platform. boulder. If you have not registered an account with us, you may personally request access to and/or correction of your personal data that we hold or control by submitting a written request. for us. We will need to have enough information from you to determine your identity as well as the nature of your request in order to be able to process your request. Therefore, please submit your written request to our customer support department at [email protected].
13.3.2 We may charge you a reasonable fee for dealing with and processing your request to access your personal data. If we charge a fee, we will provide you with an estimate of the fee in writing. Please note that we are not obligated to respond to or resolve your access request unless you have agreed to pay the fee.
13.3.3 We reserve the right to refuse to correct your personal data in accordance with the provisions of law on the protection of confidentiality of personal information, where such laws require and/or allow an organization to The authority refuses to correct personal data in such cases.

14. QUESTIONS, CONCERNS OR COMPLAINTS? CONTACT US

If you have any questions, requests or complaints about our privacy protection methods, please contact us using the following information:
GG CHARGING JOINT STOCK COMPANY
Address: 110 Street 14, Him Lam Residential Area, Tan Hung Ward, District 7, City. Ho Chi Minh
Phone: 091.440.2288 or 094.622.1301 | Email: [email protected] | Website: https://ggcharging.com/

Contact for cooperation

You will no longer have to hesitate when switching to an electric car because we provide electric vehicle charging solutions anytime, anywhere across the country. GG will always create the most favorable conditions for everyone to feel secure in using electric vehicles, to join hands in reducing traffic emissions.

Mr. An Dinh Nha Founder/CEO
An Gia Green Energy Company Limited